The basic principles of mediation

Mediation is an out-of-court process for clarifying and resolving conflicts, characterized by its voluntary nature, open-endedness, and future-oriented approach. All parties involved should be able to articulate their own needs and interests while simultaneously developing an understanding of the other side's perspective. The mediation process comprises several phases, from initial contact and conflict discussion to the development of a solution.

Successful mediation requires that the parties participate voluntarily, disclose relevant information, treat each other with respect, and are willing to compromise. Especially in emotionally charged conflicts, mediation helps to break destructive communication patterns and build a constructive dialogue.

I don't offer ready-made solutions to the conflict. Instead, the parties involved develop their own solution with my support, which significantly increases the acceptance and sustainability of the results. This approach strengthens the participants' self-efficacy and enables solutions that are acceptable and satisfactory for all sides.

The advantages of mediation

Unlike traditional court or settlement proceedings, which are often based on mutual concessions (lose-lose), mediation aims for win-win solutions. Successful mediation takes into account the needs and interests of all parties to the conflict, which are not dictated by a higher authority.

Mediation can be used flexibly and promptly, even for individual aspects of complex conflicts. The costs are transparent and easily predictable. Studies and practical experience show a high success rate: around 80% of proceedings lead to legally binding agreements.