Mediation
&
Conflict management
A Path to Sustainable Conflict Resolution

"What I need most is to be understood, not just heard."
- Marshall B. Rosenberg, 1934 - 2015, founder of Nonviolent Communication
Principles of Mediation
Mediation is an out-of-court, confidential and structured process for addressing and resolving conflicts. It is voluntary, open-ended in outcome and forward-looking. The people involved are encouraged to express their own needs and interests while also developing an understanding of the other party’s perspective.
A mediation generally consists of several stages, from the initial contact and clarification of the process through discussion of the conflict to the joint development of a solution.
Successful mediation requires the parties to participate voluntarily, share relevant information, treat each other respectfully and be prepared to seek a compromise. Particularly in emotionally charged conflicts, mediation can help interrupt destructive patterns of communication and establish a more constructive way of talking to one another.
I do not offer ready-made solutions to a conflict. Instead, with my support, the parties develop their own solution. This strengthens ownership of the outcome and can support the long-term sustainability of the agreement. This approach strengthens the participants' self-efficacy and enables solutions that are workable and acceptable for everyone involved.
Benefits of Mediation
Unlike court proceedings or settlement negotiations, which may sometimes be based primarily on mutual concessions, mediation aims to identify solutions that take the needs and interests of all parties into account. The outcome is not imposed by an external decision-maker but developed by the parties themselves.
Mediation can be used flexibly and promptly, including for specific aspects of complex conflicts. Costs can be agreed transparently and planned in advance. Studies and practical experience show a high success rate: around 80% of proceedings lead to legally binding agreements.
Mediations can take place at my practice, at your premises, or online.
My qualification as a mediator
My mediation work is based on the conviction that sustainable conflict resolution is possible only when both the practical issues and the emotional realities of those involved are given appropriate consideration.
As a psychologist, I have in-depth understanding of communication and conflict dynamics, as well as of the psychological mechanisms that can contribute to or impede escalation.
I recognise patterns of emotional escalation at an early stage and can maintain a professional, structured space for dialogue even in highly escalated situations. I provide a safe setting in which needs can be expressed, differing perspectives can be understood and new possibilities for resolution can emerge.
I am a member of the German Federal Association for Mediation (Bundesverband Mediation)
My Services as a Mediator & Conflict Moderator
Commercial Mediation for Businesses and Teams
Wherever people work together, friction and conflict can arise—whether because of conflicting expectations, unclear communication or personal differences.
Mediation can support the resolution of conflicts within teams or between different hierarchical levels, disputes in business partnerships, and conflicts in family-owned businesses, particularly those involving succession planning.
Family Mediation
Whether the issue is separation, an inheritance dispute or challenges in family life, many conflicts can become difficult to resolve without support once the emotional and systemic ties within a family are involved.
Common topics in family mediation include agreements concerning contact arrangements after separation, communication difficulties within the family, conflicts between parents and adolescents, challenges in blended-family arrangements, and disputes relating to inheritance and assets.
Property Mediation (Commercial and Private Matters)
Mediation in Personal Settings
Whether in a neighbourhood, a club or an owners’ association, conflicts of interest often arise wherever people come together.
Neighbour disputes, disagreements within clubs, conflicts in homeowners’ associations or landlord–tenant relationships can be addressed through mediation, helping to restore constructive and harmonious coexistence.
Conflict Prevention & Conflict Moderation
II offer preventive conflict work and facilitated dialogue for teams, families and organisations.
Conflict prevention focuses on developing a stronger communication culture and promoting a mutual understanding of roles. It can also include building confidence and skills for handling challenging conversations and negotiation situations constructively.
My conflict-prevention portfolio also includes equine-assisted coaching . I would be happy to discuss with you in a no-obligation personal consultation whetherwhether this approach could be beneficial for you and what you can expect from the process.






